Up to 3 months before the guest's arranged arrival day, the accommodation contract can be cancelled, upon unilateral declaration by the contractual party, with no cancellation fees due.
Outside this set period rescission is only available upon unilateral declaration by the contractual party, upon payment of the following cancellation fees:
– Up to 3 months before arrival day: free cancellation
– 3 months to 1 month before you are due to arrive: payment of 40 % of the travel cost
– 1 month to 1 week before arrival: pay 70 % of the package price
– In the last week before arrival day: 90 % of the package price
- On arrival day, or in the event of no-show, 100 % of the package price is due
The cancellation fee is calculated solely only on the package price, i.e. Local taxes and final cleaning are not included.
Should it not be possible for you to travel to our region due to a COVID-19 travel warning (Zell am See district or the federal state of Salzburg) or due to a border being shut, you may of course cancel FREE OF CHARGE!